Service Contract

This contract establishes an agreement between the Host(s) and Oh Nine! Booth for mirror photo booth services during the designated service period. It serves as the comprehensive and final agreement between both parties, superseding any previous written or verbal agreements. The Host(s) acknowledge and agree that the Mirror Photo Booth will be operational for at least 80% of the agreed-upon rental period. However, occasional interruptions may occur for necessary maintenance or breaks.

Venue Requirements

Kindly relay the following requirements to the venue coordinator on our behalf:

If the event coordinator has any inquiries, please feel free to share our contact information with them.

Additional Cost

Additional $1.00 per kilometer (travel fee) in excess of 30 kilometers from and to Noble Park

  1. Any parking related cost on the day shall be paid by the client
  2. Staff meal/snacks is appreciated if booking for 4-5 hours

Date Changes & Cancellations

Date Changes:
Requests for changes to the event date must be submitted in writing no later than 30 days prior to the original scheduled date. We will make every effort to accommodate your request, depending on availability. However, please note that date changes are subject to availability and may incur additional fees or charges. A revised agreement or contract may be required for the new date.


Cancellations:
In the event of a cancellation, please notify us in writing as soon as possible. Cancellations made 30 days or more before the event date may be eligible for a partial refund, excluding any non-refundable deposit or fees specified in the agreement. Cancellations made less than 30 days of the event date may result in the forfeiture of all payments received.
 
We understand that circumstances can change, and we will work with you to accommodate your needs to the best of our abilities.

Idle Hours

Idle hours can be arranged with the client at an additional cost of $75 an hour. This must be arranged no later than 2 weeks prior to the event date

Damage To Provider’s Equipment

The client accepts responsibility for any damage or loss to the Provider’s equipment due to:
  • Misuse by the client or their guests (invited or uninvited)
  • The client acknowledges their responsibility and will provide restitution in case of excessive damage or theft.
  • The Provider reserves the right to refuse service to any of the client’s guests (invited or uninvited) in the event of misuse or unruly behavior.

Refusal/Disruption of Service

The client shall provide crowd control if warranted. We reserve the right to refuse service and/or depart from the venue before the contracted time is complete if:

• The attendants are harassed, threatened, or abused by any guests
• The equipment is damaged by the guests If service is disrupted due to any of the above situations, NO refund will be given.

Communication

The Host(s) will provide a general outline of their requirements, and Oh Nine! Booth will offer guidance on planning, logistics, and scheduling as necessary. A pre-event questionnaire will be sent to the Host(s) approximately one month before the event to finalize all necessary details. Any last-minute changes must be promptly communicated and agreed upon by both the Host(s) and  Oh Nine! Booth to ensure a smooth event execution.

Schedule

Photo booth Attendant(s) will arrive at the event venue 30-60 minutes prior to the scheduled service start time and will remain on-site for 30-60 minutes after the service end time. Our goal is to ensure that all your guests have the opportunity to enjoy the photo booth within the designated service time. If you wish to extend our services beyond the agreed-upon time, we will do our best to accommodate your request based on the availability of our attendants and for an additional fee. Please note that any schedule extensions must be paid in cash or via transfer.

Children Under 12

Oh Nine! Booth strive to create a fun and enjoyable experience for everyone, including children. However, in certain situations, we may find it necessary to enforce our “children under 12” policy to ensure order and safety. According to this policy, children under the age of 12 must be accompanied by an adult to use the photo booth. The adult does not need to be in the photo with the child/children but must be present to supervise them. We rarely need to enforce this policy, but we will not hesitate to do so if the need arises to maintain a safe environment for everyone involved.

Digital Photo

We provide complimentary online photo access for all our events, allowing your friends and family to easily share and download their favorite memories. This service is included with no additional charge, ensuring that everyone can access and enjoy the photos from your event conveniently.
 
The completed images from your event will be delivered within 10 days. By signing this contract, all parties confirm their understanding and agreement to the terms outlined above. The client(s) will only sign if they have carefully read and agreed to the terms of service and believe that all information provided is accurate to the best of their knowledge.  

Event Photo Release

The client acknowledges and agrees that Oh Nine! Booth may utilize certain event photos for promotional purposes, but only if the client has chosen to have a public photo album (online or printed). It is important to note that these images will not be sold as stock images, ensuring that they are used solely for promotional purposes related to Oh Nine! Booth services.

Outdoor Venues/Facility

Please note that outdoor setups require prior approval and cannot be guaranteed. If you plan to hold your event outdoors, it is essential to contact us before making a booking. Failure to disclose an outdoor event will result in one of the following outcomes:

  1. Termination of your rental at the client’s expense with no refund.
  2. A non-compliance charge of $100, in addition to the minimum outdoor setup fee.

For any event that involves placing the photo booth outdoors, a minimum fee of $150 is required. This fee covers additional cleaning, protection against sun and wind damage, as well as equipment maintenance. Extreme heat, cold temperatures, bugs, wind, and rain can adversely affect our equipment. In such environments, our machines and printers may experience delays in operation.

We strongly recommend that the preferred setup location be indoors. If your event is held outdoors, the client must provide and set up adequate shelter, which includes a minimum 10x10x10 canopy with three side walls, as well as appropriate electrical and lighting arrangements. During cold seasons, the client must also provide sufficient heating. It is the client’s responsibility to fully set up and secure the canopy to the ground prior to our setup due to liability reasons. 

Outdoor setups are subject to various factors, including but not limited to the venue, location, weather conditions (such as lightning, rain, wind, snow, mud, excessive heat, extreme cold), bugs/insects, and access to electrical outlets and lighting. A flat surface within 15 meters of an electrical outlet is required for setup. If a generator is needed, additional charges will apply. If there is a negative impact on the booth or equipment due to outdoor conditions, adjustments will be made to best accommodate the situation. This may include moving indoors, removing backdrops or props, and so on. Please be aware that sun glare and shadows are common with outdoor setups, and we cannot be held responsible for photos affected by these natural factors. If weather conditions are unfavorable, we will not set up outdoors. A final decision will be made 0-3 days prior to your event.

To assist us in planning, please indicate whether the setup will be indoors or outdoors.

LIMITED LIABILITY

In the event that our staff is unable to provide the specified event services due to illness or injury not caused by Oh Nine! Booth, we will make every effort to secure a replacement photobooth from our network of photographers. It is important to note that this situation has never occurred before. If a replacement photobooth cannot be arranged under these circumstances, our liability is limited to refunding any payments received.

Oh Nine! Booth has established procedures to prevent the loss or damage of your images. We continuously back up digital images and have duplicate equipment available in case of breakage or failure. However, there is a remote possibility that images may be lost, stolen, or destroyed due to unforeseen circumstances beyond our control. In such a scenario, our liability is limited to refunding the fees paid for the service, or a proportional refund based on the percentage of original images supplied.

By choosing Oh Nine! Booth for your event, the client(s) acknowledge and provide artistic license to Oh Nine! Photobooth in all matters related to event photography. Although we can use images provided to us as inspiration upon request, we cannot be held accountable for reproducing images created by other photographers.

Payment: Deposits and Final Payments

To secure the event reservation, a non-refundable security deposit of $200.00 is necessary upon contract signing or book thru our website and pay the full amount. The reservation will be confirmed upon receipt of the payment.

The remaining balance must be fully paid at least 14 days prior to the Event Date. Please be aware that Oh Nine! Booth reserves the right to cancel the reservation if the balance is not collected by the specified due date.

 

Thank you for choosing Oh Nine! Booth.